Roof ER

Roof ER, also known as The Roof Docs, is a general contracting firm specializing in roofing, siding, windows, doors, and gutters. Known for assisting clients with navigating insurance processes for repairs and upgrades, RoofER operates in a complex industry. To address the legal intricacies involved, they partnered with Croessmann & Westberg, P.C., a firm with expertise in construction law, for the knowledgeable support essential to their operations.

As Roof ER grew, they encountered routine yet urgent issues-ranging from insurance matters to contract questions-that demanded quick legal guidance. Given the complexities of their industry, they required a legal partner who understood contracting nuances and could provide fast, effective solutions to keep projects on track.

Croessmann & Westberg offered RoofER a tailored suite of legal services specific to construction and contracting. "We needed a firm with industry experience," explained Ford Barsi, CEO of RoofER. The firm's familiarity with contracting nuances, insurance processes, and construction-related legalities provided RoofER with accurate guidance across various scenarios.

One of the most appreciated aspects of working with Croessmann & Westberg was their responsiveness. Ford highlighted the convenience of the firm's online portal, which streamlined communications for non-urgent matters. "Most everything is on an online portal that both sides can access. It's great because it simplifies everything that's not urgent," Ford shared. This system allowed RoofER to manage routine inquiries easily while saving time.

For pressing issues, Croessmann & Westberg's team was always available by phone. "Quick phone calls help us resolve things fast," Ford noted, valuing the timely support that kept RoofER's projects moving smoothly.

Croessmann & Westberg's in-depth knowledge of construction law allowed them to anticipate challenges before they became problems, making them an invaluable resource for RoofER. "The best part is having someone that just understands what we're going through as contractors," Ford said, emphasizing how the team's familiarity with industry terminology made communication seamless.

The firm's expertise enabled them to offer experience-based advice, drawing from previous cases and similar client scenarios. Ford explained, "The contracts we've written and the types of work we do often have similar issues pop up, so it's great to know they can address these situations quickly and accurately."

Ford appreciated Croessmann & Westberg's well-structured approach, which made it easy to get timely assistance. "It's easy to do business with them. There's no difficulty in getting a response or scheduling a call," he said, noting that everyone at the firm had a specific role, making it clear whom to contact for various needs.

This well-organized system allowed RoofER to focus on growth, knowing their legal support team was ready to assist with any situation. Croessmann & Westberg's open communication further provided peace of mind, with Ford noting, "Our contacts are available by phone if we need them in an emergency."

With Croessmann & Westberg's support, RoofER has been able to operate confidently and efficiently. "The peace of mind is really important," Ford shared. Having immediate access to guidance enabled them to maintain steady progress and strengthen client relationships by establishing reliable legal frameworks.

Ford recommended Croessmann & Westberg to other contractors, particularly those looking to expand. "As you grow bigger, this becomes more and more valuable," he said, underscoring the importance of having expert legal support in the construction industry.

For RoofER, Croessmann & Westberg has proven to be an indispensable partner, providing responsive legal support that's perfectly tailored to contracting needs. Ford summarized his experience: "Having someone that understands what we're going through as contractors, and knowing we have support for both urgent and routine needs, has been invaluable."

With Croessmann & Westberg by their side, RoofER is well-equipped to continue expanding, confident that they have dedicated legal support for every aspect of their business.